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CAR HIRE
A Car Rental Desk is located on the ground floor of the Main Wing.
Cars and jeeps canbe hired with chauffeur or self-drive, air-conditioned
and fully insured. Our Guest Services be glad to assist you for
the arrangement.
CHECK-OUT TIME
Check-out time is normally 12 noon. If you have a late flight, please
contact the Front-Desk staff for any possible arrangement, depending
on room availability. A standard shower room iis available for your
convenience.
COOKING SCHOOL
For anyone that are interested in the charm of Thai Cuisine. Learning
of how to make your own sumptuous Thai dishes.
KID’S CLUB
For parents with children from 6-12 years, please be invited to
visit our Kid’s Club located next to the Sea Breeze Restautant
on the ground floor in the Main Wing, opening from 8:00 a.m. - 5:00
p.m. (Lunch break from 12:00 - 1:00 p.m.)
CLUB 12+ PARENT FREE ZONE
Make or meet friends at club 12+ A dedicated club for our young
guests from 12 to 19 years. The club provides: Internet, e-mail
access, MTV and DVD movies selections with 34 inch large TV screen,
Sony P2 Playstations, soccer table, games, books corner.
Open daily 10:00 – 22:00 hours. Club fees: 120 Baht - for
a 24 hour pass & 600.Baht for a weekly pass. Fees entitle you
to free usage of all equipment, games etc., at the club 12 +.
CONFERENCE FACILITIES
Please contact our Sales and Conference Manager who will assist
you with conference arrangements within our fully equipped facilities.
CREDIT CARDS
The following credit cards are accepted: Visa, American Express,
Diner’s Club, Master Card and JCB. Please note: No personal
or company cheques are accepted.
DENTIST
Please call our Operator for an appointment.
DOCTOR
Please contact our clinic on the third floor of the Main Wing. Open
09:00 - 17:00 daily. Doctors are available on 24-hour basis. Please
contact the Operator, if outside normal housrs.
DRESS CODE
Though the Holiday Inn Resort Phuket is recognized as a Resort,
we would appreciate your kind cooperation for smart casual wear
in the restaurants for dining.
VISITORS
Please take note that the resort does not accept non-registered
visitors in guest room and the resort leisure facilities.
DUTY MANAGER
Please contact the Operator and ask for the Duty Manager.
EMERGENCY
Call Hotel Assistance.
FLIGHT & TICKET ARRANGEMENTS
Please contact Front-Desk Guest Service in the Lobby to arrange
onward flight confirmations.
FITNESS CENTER
Open 7:00 - 9:00. Our resident staff are on hand to assist you.
GUEST SERVICE
Front Desk staff are available 24 hours to provide you any information
and assistance for the restaurant, shopping, transportation, etc.
HOTEL BOOKINGS
InterContinental Hotels is the World’s global hotel company
with over 2,900 hotels and 450,000 guestrooms in more than 90 countries.
In asia Pacific, we have an established, international brand-name
property to suit every guests' lodging needs in 23 countries. For
more information on our brands, hotels and services, please contact
our Reservations department through the Guest Service.
LAUNDRY AND VALET
Laundry, pressing and dry-cleaning services are from 8:00 a.m. -
5:00 p.m. with normal and express delivery times. Laundry picked
up by 11:00 a.m. will be returned the same day. For express service
(3-hours-return service, from 8:00 a.m. - 5:00 p.m.), there will
be 100% extra charge. Laundry bags and forms are located inside
your wardrobe. Please complete and sign the laundry list, place
it in the laundry bag, then either call the Hotel Assistance in
case the room is not made up or leave it in your room .
LEFT LUGGAGE
Please contact the Guest Service or Bell Desk in the lobby.
LOST PROPERTY
Please contact the Hotel Assistance.
MASSAGE
Choices for massage therapies : Soothing body massage using specially
blended aromatic essential oils, a relaxing massage using pressure
point techniques, a traditional Thai-style body massage, or the
ultimate massage (getting pampered by 2 therapists at the same time).
Kindly visit the “Aspara” Spa Center for more information
or contact Spa reception.
MESSAGES
Please call the Hotel Assistance, if you are expecting a message
or wish to leave one for incoming calls, your telephone is fitted
with an electronic voice message system. For operating instructions,
please press ‘6’ on your telephone. If your telephone
message waiting light is flashing, please also press ‘6’
on your telephone to check the message. Any further assistance,
please contact the Operator by pressing ‘0’.
MINI BAR
Your minibar in the closet is empty! Shop at our “Minimart”
located on the ground floor for all your needs — water, soft
drinks, milk, beer, snack, etc. at supermarket prices.
Villa Room’s and Deluxe Room's Exclusive Service:
Minibar is refilled daily with soft drinks and beers at no cost.
MUSIC
The in-house CD-music programs are available in every room. The
controls are on the television’s remote control near your TV
set. Please use the remote control to access these services through
TV channels 1, 2 and 3. The Guest Service staff can assist you in
understanding these controls.
NEWSPAPERS
Overseas newspapers and magazines are available at the Minimart
in the lobby.
PARKING
The Holiday Inn Resort Phuket has its own parking areas in both
wings for 80 cars.
POSTAGE SERVICE
Guest Service will assist you with postage service. Stamps are available
at the Minimart for postcards and letters.
PHOTOCOPYING
Please contact Guest Service in the lobby.
ROOM SERVICE
We provide 24-hour service. Please refer to the Room Service menu
in your room. Call Room Service for food and beverage of your choice.
SAUNA & STEAM
Available at the “Aspara” Spa Center, charge will be applicable.
Please visit the “Aspara” Spa for further information,
the spa reception will be delighted to assist you.
SECRETARIAL SERVICES
Please contact our Guest Service.
SHOPPING
Some of Phuket’s variety shops are nearby, some are in Phuket
Town. For further information, please contact the Guest Service.
SPA – ASPARA
A rejuvenating spa experience awaits you at the Aspara Spa Center
offering an extensive range of spa favourites: unique Tahitian Body
Scrubs, Javanese Lulur, Soothing Aroma Massage, Deluxe Facials,
Seawater Hydro Massage Baths and Oriental Thai Massage among others.
Please visit our Aspara Spa Center located on the ground floor or
contact the Spa reception for an appointment.
Room Amenities and Services
SAFE DEPOSIT BOXES IN ROOMS
We advise you to place valuables in the safe deposit box in your
room’s closet. Larger boxes are available at the Guest Service
Desk. We cannot take responsibility for any loss of valuables not
given to us for safekeeping.
TEA / COFFEE
A selection of teas & coffee is provided in the drawer underneath
the Minibar, with supplies replaced on a daily basis. A hot water
jug is also provided.s
T.V. AND IN-HOUSE MOVIES
The Holiday Inn Resort Phuket provides these facilities in all rooms.
The controls are on the remote control. Please follow the instructions
and select the channel of your choice. The Guest Service can assist
you in understanding these controls.
Villa Room’s and Deluxe Room's Exclusive Service:
Villa guest please contact the Guest Service for selection of the
DVD disc.
Hotel Services
SWIMMING POOLS
We have one free flow pool in the Main Wing and three pools in The
Busakorn Wing, only The Villa Pool is exclusively for Villa guests.
There are changing facilities and showers. We would prefer that
you use these facilities. Towels are available at the Pool Towel
Counter. The pools are for hotel guests only, open from 6:00 a.m.
to 8:00 p.m.
TOUR & SIGHTSEEING
All sightseeing tours can be arranged through the Guest Service
desk in the lobby.
TRANSPORT
The S.M.T. Limousine Service Desk is located at the Main Wing. Please
dial ext. 5, Guest Service staff will assist you to make reservation.
Local taxis (Tuk-Tuk) are on the roadside, however, our doorman
will assist where possible. We recommend price negotiation before
getting in, and take caution where they take you, since the drivers
often offer dubious advice on shops and entertainment places.
TYPEWRITER / COMPUTER RENTAL
Please dial ext. 8107 or contact Guest Service desk in the lobby.
VOICE MAIL
The Holiday Inn Resort Phuket’s telephone system has an electronic
voice message system to allow caller to leave voice message for
guests. To hear your message, press ‘6’ on your telephone
and follow the instructions.
WAKE-UP CALLS
Before retiring, pleae call the Operator to place a wake-up call.
For automatic wake-up call, dial ‘3’.
WATER
We provide bottles of purified drinking water and ice each day.
1 litre bottled water could be purchased from the Minimart in the
lobby at a reasonable price.
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